1. What
are Sirius Points?
Sirius Points are the currency of our loyalty programme. As a Sirius Member,
when you visit a Jumeirah Hotel or Resort, you earn one Point when you spend $3USD with us.
When you stay at a Jumeirah Living serviced residence you will earn Bonus Sirius Points
according to how long you stay. Your Sirius Points can be redeemed against Awards.
2. What are Tier Points and
how do I earn them?
Tier Points are earned at the same time and
rate as Sirius Points (on non-promotional spend only). Unlike Sirius
Points, however, Tier Points are not redeemable. They simply
determine your tier and your level of privileges.
3. What are Awards?
Awards show our appreciation of your loyalty. We have an extensive array
of attractive Awards which you can gain in exchange for your accumulated Sirius Points.
These include room stays and upgrades, treatments at our health and spa clubs and
redemptions with our Partners, such as retail vouchers and "experience" gifts.
4. What does redemption of
points mean?
“Redemption” is when you exchange your
Sirius Points for Awards.
5. How do I earn Sirius
Points?
As a Sirius Member, you can earn one Sirius Point for every $3USD you
spend at any Jumeirah Hotel or Resort in Dubai, London and New York hotels as well
as our Dubai-based theme park - Wild Wadi. You will also earn Bonus Sirius Points
when you stay at a Jumeirah Living serviced residence.
When visiting a Jumeirah Hotel or Resort, Sirius Points are awarded at
a rate of 1 point per $3 USD (or the currency equivalent) on all Eligible Spend,
net of tax and service charges. Sirius Points awarded based on a currency other
than USD, will be calculated from the quoted currency converted into USD using
a published rate of exchange in effect during the quarter in which the transaction
is credited. Exchange rates will be reviewed on a quarterly basis. The published
rate will be determined at the sole discretion of Jumeirah International LLC.
Should actual exchange rates vary by more than 10% from published rates within
any quarter Jumeirah International LLC will, at its sole discretion, review
applicable rates and make exceptional changes if deemed necessary.
When staying at a Jumeirah Living serviced residence, you will
earn 500 Sirius Points when you stay for between 15 and 29 nights, and
1000 Sirius Points for stay of more than 30 nights. Plus for each consecutive
30 nights you stay, you will receive another 1000 Sirius Points.
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